2 Double Beds No Smoking

  So where do I start? We arrived at 2am on spring forward night which means upon arrival time changed to 3am... we were able to check in successfully. There was... read more a drink dispenser offering something that looked like sweet tea... I was so happy to see this and I got a cup and as I started pouring the stuff that came out smelled so terrible I didn’t even have the nerve to taste it. From the smell of the tea it had been sitting at room temp for several days at least. We got to the room... the pillows were terrible and tiny. The beds were full size not queen and there were throw pillow sized pillows on the bed... that’s it. Not a single standard size pillow in the room. They were also flat. The box spring was showing from the sides and the cover on it had several ripped places... the room looked as though it had been thru the ringer a few times. We were tired. Now mind you I have platinum status with the loyalty program which boasts late check out.. we requested late check out. At 11:05 the lady from front desk was knocking on the door and said we could have until 11:30 to be out... 11:30? Thirty minutes? Late check out with my status has never been only 30 minutes? They offer no respect for loyalty here... the hair dryer didn’t even work. We requested a hair dryer with front desk and they took us to another room instead of offering a working hair dryer. There were shoes under the sink in the other room. Not sure who they belonged to or if the room was checked out or what... the only person to be remotely nice at all was the housekeeper. She actually apologized for the experience and noted that she felt the incident was embarrassing. This was not my worst ever experience in a hotel period but it was bad enough that I’ll never stay there again. Oh. Upon leaving there was someone sitting in the parking lot smoking marijuana... my kids did see this and smell it as we had to walk by it to get to our car.

  I went to visit my son for two days. This place was nothing like the pictures show. It was the filthiest place I ever saw in my life.... read more The reception area had a lemonade cooler that looked like it was there for days. The carpets hadnt been cleaned in years. They tell us all of the downstairs rooms are dirty we need to put you upstairs. Door was broken, light in bathroom did not work. The curtains had stains on them. You couldnt see out of any windows because of the dirt. We left and never spent the night.

  My husband and I stayed here while visiting the Cache River Wetlands and biking the Tunnel Hill Trail. They let us keep the bikes in our room which was great.... read more Great location to access both Cache River and Shawnee hiking trails. The room was clean and comfortable and the staff was friendly. We booked directly thru the hotel website.